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Imagine you conclude a contract and the customer later cancels it unexpectedly. Do you know how you should or can react? In this training course on the right of withdrawal, we will navigate together through the basics and special features of this crucial consumer protection instrument. Get to know the deadlines, formal requirements, and exceptions to the right of withdrawal and learn how to act in a legally compliant manner as an entrepreneur to avoid unpleasant surprises and possible legal disputes. Practical examples and interactive elements make it easier to understand and apply your learnings in everyday business life.